Website Terms & Conditions of Use

These Website Terms & Conditions of Use ("Terms") govern access to and use of the ReviveX International website at revivex.co.za, including the information, resources, forms, calculators, interactive tools and functionality made available through the website.

ReviveX International is a trading name of:

Christopher Parry Photography (Pty) Ltd
Registration Number: 2015/179935/07

In these Terms, "ReviveX", "we", "us" and "our" refer to Christopher Parry Photography (Pty) Ltd trading as ReviveX International.

By accessing or using this website, you acknowledge these Terms.

If you do not agree with these Terms, you should discontinue use of the website.

ReviveX provides revenue-conversion technology and related business services.

Our services may include:

• Website Conversion
• Inbound Call Conversion
• Speed-to-Lead
• Database Reactivation
• Reputation Conversion
• ReviveX CRM
• Customer communication systems
• Workflow automation
• Pipeline management
• Reporting
• Integrations
• Custom automation
• Custom AI assistants
• Bespoke software and application development

The website is intended to provide information about ReviveX and allow prospective and existing clients to interact with us.

The ReviveX website may allow visitors to:

• Learn about ReviveX
• Review our solutions
• Review pricing
• View case studies
• Use calculators or assessments
• Complete a Revenue Leak Check
• Submit an enquiry
• Request a quotation
• Book a strategy call
• Book a demonstration
• Download resources
• Communicate through website-based conversation tools
• Access related information

Unless expressly stated otherwise, information displayed on the website does not constitute a binding offer by ReviveX to provide a particular service.

A commercial agreement is created only through the applicable contracting process.

These Terms govern your use of the public ReviveX website.

They do not replace the terms governing paid ReviveX services.

If you become a ReviveX client, additional documents may apply, including:

• Proposal
• Quotation
• Order Form
• Service Agreement
• Service Terms
• Data Processing Agreement
• Acceptable Use Policy
• AI Use & Limitations
• Project scope
• Implementation documentation
• Other agreed commercial terms

Where there is a conflict between these Website Terms and a signed or otherwise binding service agreement, the specific service agreement will govern the relevant paid service to the extent of that conflict.

If you use this website on behalf of a business, company, partnership, association or other organisation, you confirm that you have appropriate authority to act on behalf of that organisation where such authority is required.

You may not:

• Pretend to represent another person or organisation
• Claim authority you do not have
• Provide information on behalf of another party without appropriate authority

ReviveX aims to keep information on the website useful, reasonably accurate and current.

However, website content may change from time to time.

For example:

• Features may change
• Technology may change
• Third-party platforms may change
• Pricing may change
• Packages may change
• Integrations may change
• Services may be expanded or discontinued
• Availability may depend on technical requirements

We do not warrant that every item of general website information will always be complete, current or error-free.

If particular information is material to your decision to purchase or implement a ReviveX service, you should confirm it with ReviveX before relying on it.

Where standard pricing is displayed on the ReviveX website, it is intended to give prospective clients clear guidance about our standard offerings.

Pricing may be displayed as:

• Monthly subscription pricing
• Once-off setup pricing
• Usage-based pricing
• Starting pricing
• "From" pricing
• Custom pricing

Pricing shown as From or Custom requires further scoping before a final price can be confirmed.

The final cost of a service may depend on factors including:

• Usage
• Contact volume
• Database size
• Telephone usage
• Messaging volume
• Number of users
• Number of locations
• Number of departments
• Workflow complexity
• Integrations
• Custom development
• Third-party services
• Implementation requirements

A quotation, proposal, order form or service agreement will confirm the applicable commercial terms before a paid service is implemented.

Prices displayed on the website should be read together with any applicable quotation, invoice or agreement.

Where VAT or another tax is legally required to be charged, it will be dealt with in accordance with applicable law.

The applicable quotation or invoice should indicate the relevant tax treatment.

Certain ReviveX services may incur usage-based charges in addition to a monthly subscription or service fee.

Depending on the implementation, these may include:

• AI voice usage
• Telephone charges
• WhatsApp usage
• SMS
• Email
• AI or model consumption
• Third-party software
• External platform charges
• Integration-related usage

Usage charges vary according to the services actually consumed.

Applicable usage charges should be disclosed through the relevant pricing information, quotation, proposal or service agreement.

ReviveX provides technology, workflows and services intended to improve aspects of the customer and lead-conversion journey.

However, ReviveX does not guarantee:

• Sales
• Revenue
• Profit
• Lead volume
• Conversion rates
• Appointment volumes
• Customer retention
• Review scores
• Positive reviews
• Particular financial returns
• Business growth

Commercial performance depends on many factors outside ReviveX's control.

These may include:

• Lead quality
• Customer demand
• Market conditions
• Product or service quality
• Pricing
• Sales ability
• Human follow-up
• Business operations
• Competition
• Client implementation
• Customer behaviour

ReviveX should therefore be viewed as part of a conversion process, not as a guarantee of a particular commercial result.

The ReviveX website may contain interface demonstrations including:

• Dashboards
• Sample conversations
• Illustrative workflows
• Example pipeline stages
• Sample metrics
• Conceptual activity feeds
• Simulated notifications
• Calculators

Unless expressly identified as verified client results, these examples are provided solely to demonstrate how a ReviveX system or workflow may operate.

They must not be interpreted as actual ReviveX performance statistics or guaranteed outcomes.

Where ReviveX publishes genuine case studies, testimonials or client examples, those examples relate to particular circumstances.

Results experienced by one client do not guarantee that another business will achieve the same outcome.

Performance may vary according to:

• Industry
• Market
• Lead quality
• Offer
• Database quality
• Workflow
• Implementation
• Sales process
• Customer behaviour
• Other business factors

ReviveX may use artificial intelligence, automation and conversational technology within the website and our services.

Automated technology may assist with activities such as:

• Responding to enquiries
• Understanding intent
• Capturing information
• Categorising requests
• Lead qualification
• Follow-up
• Routing
• CRM updates
• Appointment journeys
• Database reactivation
• Reputation workflows

AI-generated and automated outputs are not infallible.

They may:

• Make mistakes
• Misunderstand context
• Require clarification
• Produce incomplete information
• Require human review

Users should not assume that every automated output is factually correct or appropriate in every circumstance.

For further information, see our AI Use & Limitations page.

Unless expressly agreed as part of a specific professional engagement, information provided through the ReviveX website is general business and technology information.

It does not constitute:

• Legal advice
• Financial advice
• Tax advice
• Accounting advice
• Medical advice
• Clinical advice
• Regulatory advice
• Investment advice

You should obtain advice from an appropriately qualified professional where required.

The ReviveX website may provide tools such as:

• Revenue calculators
• Database opportunity calculators
• Revenue Leak Checks
• Assessments
• Other interactive tools

Outputs are based on:

• Information entered by the user
• Assumptions within the tool
• Illustrative calculations

Results are estimates only.

They do not constitute:

• A guaranteed forecast
• Guaranteed savings
• Guaranteed revenue
• A binding quotation
• Professional financial advice

Actual results may differ materially.

Submitting a website form does not create a binding service agreement.

This includes:

• Contact forms
• Strategy-call requests
• Demo requests
• Revenue Leak Checks
• Pricing enquiries
• Assessment forms
• Download forms
• Other website submissions

ReviveX may contact you in response to the information submitted, subject to applicable privacy and communications requirements.

A binding service relationship is created only through the relevant contracting process.

Booking a strategy call, consultation or demonstration through the website reserves the applicable meeting slot but does not by itself create a paid ReviveX service agreement.

ReviveX may reschedule or cancel a meeting where reasonably necessary.

Where possible, reasonable notice should be provided.

You may use the ReviveX website only for lawful purposes.

You may not:

• Gain or attempt to gain unauthorised access to systems
• Circumvent security controls
• Interfere with website functionality
• Introduce malware or malicious code
• Attempt to damage the website
• Conduct abusive automated scraping
• Attempt to extract confidential information
• Commit fraud
• Impersonate another person or organisation
• Provide intentionally false information
• Abuse forms or communication tools
• Harass ReviveX staff or users
• Use the website in violation of applicable law
• Infringe intellectual-property rights
• Attempt to exploit vulnerabilities

ReviveX may restrict access where there are reasonable grounds to believe that the website or its systems are being abused.

Unless otherwise stated, website content is owned by or licensed to ReviveX.

This may include:

• ReviveX branding
• Logos
• Names
• Website copy
• Graphics
• Designs
• Interface designs
• Video
• Downloads
• Guides
• E-books
• Calculators
• Documentation
• Software
• Code
• Workflow concepts as expressed in protected materials
• Training materials
• System configuration materials
• AI prompt materials where protectable

All rights not expressly granted remain reserved.

You may view and use publicly available ReviveX website information for legitimate personal or internal business-information purposes.

You may print or save reasonable extracts for reference.

Without prior written permission from ReviveX, you may not:

• Republish substantial ReviveX content commercially
• Sell ReviveX materials
• Copy ReviveX materials into competing services
• Present ReviveX content as your own
• Remove proprietary notices
• Reproduce ReviveX branding commercially
• Misrepresent the source of ReviveX material

Nothing in these Terms transfers ownership of ReviveX intellectual property to you.

The ReviveX name, logos, conversion-system identities and associated brand assets may be protected by intellectual-property law.

You may not use ReviveX branding in a manner that falsely implies:

• Endorsement
• Partnership
• Certification
• Sponsorship
• Authorisation
• Affiliation

where no such relationship exists.

The website may refer to third-party products, services or platforms.

Their names, trademarks and logos remain the property of their respective owners.

References may indicate:

• Integration capability
• Compatibility
• Technology used
• Potential connectivity
• A service commonly used with ReviveX

They do not necessarily indicate an official partnership, endorsement or certification.

The ReviveX website may link to independent third-party websites or services.

These may include:

• Technology platforms
• Communication platforms
• Calendar systems
• Social networks
• Payment providers
• Partner websites
• External resources

ReviveX does not control independent third-party websites.

Your use of those services is governed by their own:

• Terms
• Policies
• Security practices
• Privacy practices

You should review those documents where relevant.

ReviveX aims to keep the website reasonably available.

However, uninterrupted availability cannot be guaranteed.

The website may occasionally be affected by:

• Maintenance
• Software updates
• Hosting problems
• Network outages
• Security events
• Third-party outages
• Infrastructure failures
• Circumstances outside our reasonable control

ReviveX may modify, suspend or discontinue website functionality where reasonably necessary.

ReviveX takes reasonable steps intended to maintain appropriate website and system security.

However, no internet-connected system can be guaranteed to be completely secure.

ReviveX does not warrant that:

• Every security threat can be prevented
• The website can never be compromised
• Electronic transmission is risk-free
• The website will always be free of harmful code

Users remain responsible for maintaining appropriate security on their own devices, browsers, networks and accounts.

Personal information collected through the ReviveX website is handled according to our Privacy Policy.

The website may also use cookies and similar technologies as described in our Cookie Policy.

Where ReviveX processes personal information on behalf of a business client, separate contractual and data-processing terms may apply.

To the fullest extent permitted by applicable law, ReviveX will not be responsible for indirect or consequential loss arising solely from:

• Use of the public website
• Temporary inability to access the website
• Reliance on general website information
• Use of illustrative calculators
• Demonstration data
• Independent third-party websites

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to remove any consumer right that cannot lawfully be waived.

Liability relating to paid ReviveX services is dealt with separately under the applicable service agreement or Service Terms.

To the extent permitted by law, a user may be responsible for reasonable loss, damage or claims directly resulting from that user's unlawful use of the website or material breach of these Terms.

Nothing in this section imposes liability where such liability would be unlawful or unfair under applicable law.

Nothing in these Terms is intended to unlawfully exclude, restrict or waive a right available under applicable South African consumer law.

This includes rights that may apply under legislation such as:

• The Consumer Protection Act 68 of 2008
• The Electronic Communications and Transactions Act 25 of 2002

Where mandatory legislation conflicts with these Terms, the applicable legislation will prevail.

By communicating with ReviveX electronically, you acknowledge that communications and records may be exchanged electronically.

Where permitted by law, electronic communications may satisfy requirements that information or notices be given in writing.

This does not remove any mandatory rights provided by applicable law.

The ReviveX website is operated by:

Christopher Parry Photography (Pty) Ltd
Trading as ReviveX International

ReviveX may update these Website Terms from time to time.

Reasons may include:

• Legal changes
• Service changes
• Technology changes
• Website changes
• Business changes

The latest version will be published on this page with an updated revision date.

Where appropriate, material changes may also be communicated through another reasonable channel.

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be treated as severable to the extent necessary.

The remaining provisions will continue to apply where legally permissible.

If ReviveX does not immediately enforce a right or provision under these Terms, this does not mean that ReviveX permanently waives that right.

These Terms are governed by the laws of the Republic of South Africa.

Disputes relating to use of the public ReviveX website will be dealt with under applicable South African law and through the appropriate South African dispute-resolution processes or courts, subject to any mandatory consumer rights that may apply.

Questions regarding these Terms may be directed to:

ReviveX International
Christopher Parry Photography (Pty) Ltd
Registration Number: 2015/179935/07

626 32nd Avenue
Villieria
Pretoria
Gauteng
0186
South Africa

Email: chris@revivex.co.za

Telephone:
+27 84 511 7736

Website:
revivex.co.za

These Website Terms should be read alongside the following documents:

• Privacy Policy
• PAIA Manual
• Cookie Policy
• Service Terms
• Data Processing Agreement
• AI Use & Limitations
• Acceptable Use Policy
• Subprocessors & Data Handling