FAQ

Everything you want to know about the ReviveX AI Suite.

ReviveX is designed to be simple, powerful, and easy to integrate into your business.
Here are the most common questions we get — answered clearly and confidently.

ABOUT THE REVIVEX AI SUITE

They are four specialised AI systems trained to automate different parts of your client journey — from calls to website engagement, lead revival, and new enquiry capture.

Together, they form a complete automated growth system for your business.

Not at all.
You can start with one, activate the Core Three (Ava, Layla, Beverley), or bring all four online.

Businesses activate more agents as they see the impact of automation.

No.
They’re far more advanced.

Each agent is a trained, behaviourally intelligent AI system that speaks naturally, understands context, and manages specific tasks with accuracy and personality.

Yes — seamlessly.

Your website visitor (Ava) can become a hot lead (Layla), get revived later (Beverley), or be handled on a call (Ceecee).
Your CRM, website, WhatsApp and booking system all work together as one smart ecosystem.

SETUP, TRAINING & ONBOARDING

Typically 3–7 days depending on your business, systems, and how quickly onboarding information is provided.

Yes.
We train them using your:

  • tone
  • services
  • FAQs
  • workflows
  • policies
  • rules
  • responses

 

They speak on your behalf; consistently and accurately.

We help you prepare:

  • Your services & descriptions
  • Your tone and style
  • FAQs
  • Pricing structure
  • Booking process
  • Escalation rules
  • Business guidelines

 

We guide you step-by-step.

Absolutely.
As your business grows, we can adapt their responses, tone, workflows, or escalation rules.

TECHNICAL QUESTIONS

Yes. ReviveX operates within a dedicated CRM environment specifically designed to house and manage our AI Agents. This allows the agents to work seamlessly together, ensuring accurate data handling, smooth automations, and consistent system performance.

We can integrate certain external functions – such as Google Calendar bookings, website engagement tools, and specific lead sources – via API where applicable.

Our team guides you through the entire setup to keep everything simple and stress-free.

Yes. All ReviveX AI Agents operate 24/7 — no downtime, no breaks, no missed opportunities.

Your business stays responsive no matter the day or time.

Yes — for most agent functions.

This is what allows Ceecee, Beverley, Layla, and Ava to communicate reliably, track conversations, and automate client interactions.

We assist with the complete setup process.

Not at all.
ReviveX enhances your team – it does not replace them.

The AI Agents handle repetitive admin, follow-ups, basic enquiries, booking tasks, and lead nurturing… so your human team can focus on:

  • delivering great service
  • managing operations
  • handling higher-level conversations
  • closing sales


Automation supports your staff – it never replaces them.

RESULTS & PERFORMANCE

Most businesses see impact within the first 7–30 days, especially with Beverley (revival) and Layla (new enquiries).

No — it reduces it.
Your AI Agents handle the repetitive tasks so your team can focus on meaningful work.

Yes.
Fast response + consistent follow-up + smart behavioural design = higher conversions at every stage of the journey.

Our CRM tracks:

  • new enquiries
  • revived leads
  • booked appointments
  • conversations
  • conversions
  • response speed
  • revenue impact

We help you interpret the data.

PRICING, BILLING & COMMITMENTS

No.
Subscriptions are month-to-month with a 30-day cancellation period.

Commission for certain agents is defined collaboratively based on your business model and revenue structure.

Training, customisation, system preparation, CRM alignment, WhatsApp integration, testing, optimisation, and onboarding support.

Yes

SUPPORT & MAINTENANCE

We offer:

  • Technical support
  • AI maintenance
  • Response tuning
  • Workflow updates
  • Troubleshooting
  • Performance reviews
  • System recommendations

We don’t just set you up — we support you continuously.

Just contact us.
We respond quickly and resolve issues fast.

SECURITY & PRIVACY

Yes. ReviveX follows international privacy standards including GDPR, POPIA, CCPA, PIPEDA, and more.

No data is ever sold or shared.

Only what is necessary for the workflow — such as bookings, names, mobile numbers or service requests.

Everything is encrypted and secure.

GENERAL QUESTIONS

We don’t offer “bots.”

We offer a complete AI growth system with specialised agents, behavioural intelligence, automation design, and human-centred communication.

You’re not buying a tool – you’re partnering with a performance system.

Any business that handles calls, leads, bookings, or website traffic:

  • Beauty & wellness
  • Medical & aesthetics
  • Automotive
  • Property
  • Hospitality
  • Fitness
  • Repairs & services
  • Education
  • Retail
  • Consultants & coaches
  • And many more

If your business talks to clients — ReviveX works for you.

STILL HAVE QUESTIONS?

We’re here to help.

Let’s talk about your business and which AI Agent will give you the biggest impact first.

To your growth — revived, captured, converted.